THE ONLY HK WALL BED WITH
10-YEAR TRANSFERABLE WARRANTY
on the American SBLM patented mechanism · sole HK distributor · read terms →
Wallbed by Design 牆床·度身設計
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GET IN TOUCH

Let's talk about your space.

Five ways to reach us. Pick whichever fits you best. We reply within 15 minutes during business hours.

Visit the Showroom

See the SBLM wall bed mechanism in action. Touch real material samples.

60 Hoi Yuen Road, Camel Paint Building Phase 3, 4E, Kwun Tong, Hong Kong
Mon-Sat 10:00 – 19:00 · 5 min from MTR
Plan your visit →

Email

Send us a detailed enquiry or quote request anytime.

info@wallbed-hk.com
We reply within 24 hours
Send email →

Social Media

Follow for daily installation photos, design inspiration, and tips.

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Join the VIP WhatsApp List

Save our contact card to your phone

Download a .vcf and you'll have our WhatsApp + showroom + opening hours in your contacts. Useful when you remember to message us at 11pm.

Download .vcf

Business hours & response times

Opening Hours
Mon-Sat: 10:00 – 19:00
Sun: By appointment
Public holidays: Closed
WhatsApp Response
Within 15 min during business hours
Next morning for after-hours messages
Home Visit Booking
Scheduled within 24-48 hours
Free measurement + design sketch

Who's writing the reply

Pre-commitment: published before we build any bot, so we cannot quietly slip one in later.

Right now — every reply is written by a human.

No auto-reply, no chatbot, no AI in the loop. WhatsApp, email, and phone are all answered by the owner or staff. If a reply takes 15 min during business hours, it's because someone is typing it.

If we ever add an AI assistant for first-touch FAQs, these six rules bind us:
  1. It identifies itself as AI in its first message of every conversation. Not "guess if it's a bot."
  2. It never quotes a final price. Only ranges from /pricing.
  3. It never makes scheduling, availability, lead-time, or stock commitments.
  4. It hands off to a human immediately on request — no upsell first, no "let me try once more."
  5. The date AI was first deployed will be logged on /transparency-report as a dated change-log entry.
  6. We will never disable the AI label or claim a bot reply was from a human.

If you ever read a reply that breaks one of these six rules, that is a corrections-receipt event under /transparency-report 4. Tell us and we will log it.

Keep exploring

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